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To reconcile this type of discrepancy, navigate to the Audit / Corporate Actions page and select the "Symbol Change" action. Please visit our Symbol Change support page for complete instructions.
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To reconcile this type of position discrepancy, navigate to the Audit > / Corporate Actions page and select the "Stock Split" action. Please visit our Stock Split support page for complete instructions.
Option Expiration
Below is an example of a position discrepancy caused by an option that needs to be expired. The option for security "JOSB" was set to expire on 07/21/2012 and came up as a discrepancy simply because the option matured without being closed out in PropReports.
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To reconcile this type of discrepancy, visit the Audit / Corporate Actions page and select "Option Expiration" the Option Expiration action to close the position. Please visit our Option Expiration support page for complete instructions.
Configuration Errors
Another common issue is incorrect or missing account names. Below are various examples of discrepancies caused by account name configuration errors.
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To fix these types of discrepancies, navigate to the Accounts / Overview page for the account holding the position and verify the account names are correctly set. If reconciling against the clearing firm, then the Clearing Id and Clearing Firm must be set and accurate. If reconciling against the DMA vendor, ensure the Account Id and Source match. For more information on account names, please click here.
