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Viewing Accounts and Groups

A manager can be granted permission to view individual accounts as well as groups. If a manager has access to a group they can view reports for any account in that group as well as group-wide reports (such as Totals by Group).

How to Enable Managers to View Groups and Accounts

To change a Manager's permissions, follow the steps below.

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Step 3: Find the View Accounts or View Groups  drop-downs to grant view access to as many groups or accounts as desired. 

Three different User List Access roles can be given to a Manager

  1. None (default)

  2. Read-Only

  3. Create and Update

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1)  "None" User List Access role (default):

  • The “None” User List Access does not allow the manager to view or edit anything in regards to other Users.

2)  The "Read-only" User List Access characteristics:

  • Can view users and contact information

  • Can view users that have access to the same accounts as this manager

  • Can view users that they have created.

  • Can view any user that manager is trading rep for.

  • Can view accounts linked to user if account is viewable for manager also.

  • Can attach note to user page.

  • Can view last time user logged.

  • Can view documents for users they are permissioned for.

3)  The “Create and Update” List Access characteristics :

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Has all the abilities of “Read Only” plus the below features.

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Can add new users and set a password.

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Can grant users access to accounts that manager can also view.

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Can upload documents.

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Can disable users that the manager has created.

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Managing Users

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A manager can be allowed "Read Only" access to the user list. If this permission is granted, they can view:

  • users created by the manager
  • users that the manager is a Trading Rep for
  • traders with access to at least one account as the manager 

Besides contact information the manager can also:

  • view any documents uploaded for that user
  • see which accounts that user can view (if they are accessible to the manager) 
  • post notes on the user overview page
  • see the last time the user logged in

The manager cannot see other managers or superusers. 

If a manager is granted "Create and Update" user list access they can also:

  • add a new user

  • change the password

  • update contact information
  • grant access to any account accessible to the manager

  • upload a document

  • disable a user

In the case where a user has access to

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at least one account that the manager

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cannot see, editing is disallowed.

Managing Accounts

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A manager can be granted "Read Only" access to the account list. They will be able to see all accounts assigned to them as well as their groups and trading plans.